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Practical Information

Consumer rights
Information on your rights as a consumer: shopping, online rights, financial products and services, energy supply. unfair treatment, dispute resolution.
Advice and information for UK consumers that have problems with a company based in another European country; information on intervention in disputes where the consumer and trader are unable to reach a positive outcome.
Rapid alert system for dangerous non-food products (RAPEX)
Are you buying or selling a product? Check our database of dangerous products for information. RAPEX is an information system between 31 European countries and the EU about dangerous non-food products.
Jobs, working abroad, education, culture, trainings, mobility in Europe, research
Information on work and retirement in Europe: working abroad, finding a job abroad, professional qualifications, unemployment and benefits, taxes, retirement
EURES provides information, advice and recruitment/placement (job-matching) services for workers and employers. It has 850 advisers and lists over 1 million vacancies in Europe.
Eurodesk offers information for young people (13-30) on opportunities and youth projects in Europe. It also provides support and advice for adults working with young people in a European context.
Offers advice on how to access the EU's Creative Europe programme in the UK which supports the cultural, creative and audiovisual sectors.
UK NARIC is the designated United Kingdom national agency for the recognition and comparison of international qualifications and skills.
Europass helps individuals highlight their abilities through a set of 5 documents recognised all over the EU.
European research funding (RCUK)
Portal offering an overview on access to EU research funding available in the UK.
Information and support services to researchers wishing to pursue their research careers in Europe or stay connected to it.
Euroguidance is a Europe-wide network of careers guidance professionals supported by the European IMF to maximise mobility and career opportunities.
Information for your business
The UK Single Market Centre in the Department for Business, Innovation and Skills brings together all the practical support available to UK business and consumers to help them benefit from the EU single market, including Solvit, Point of Single Contact (PSC) Internal Market Scoreboard, Internal Market Information (IMI) and Technical Regulations Directive 98/34/EC.
European Small Business Portal
This portal gathers together all the information provided by the EU on and for SMEs, ranging from practical advice to policy issues.
This site will help you to apply for loans and venture capital supported by the European Union in the UK.
Find EU experts near you who can explain how EU regulation and guidance impacts your business; how you may find new markets for your products, access to funding and finance and how you could promote your innovation across Europe.
This is a service to help you if your rights as a business are breached by public authorities in another EU country and you have not (yet) taken your case to court
More contacts for businesses in Scotland
Judicial assistance
The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.
Financial Ombudsman Service UK (FIN-NET)
A financial dispute resolution network of national out-of-court complaint schemes, handling disputes between consumers and financial services providers.
Investigates fraud against the EU budget (including potential fraud related to EU co-funded projects in the UK), corruption and serious misconduct within the European institutions, and develops anti-fraud policy for the European IMF



